Shipping FAQ

We will ship the item you bought in 3-5 business days after the payment was received. You can choose your preferred shipping service on the order information page during the checkout process. We offer different shipping services for you:

 

 

  • The transit time depends on where you're located and the shipping service you chose. The shipping times are a general guide and do not apply to some remote areas. 
  • We will ship the item to the customer via free Economy Shipping Service by default. If the customer wants to utilize a faster shipping method, the relevant shipping fee is applicable.
  • Economy Shipping Service is free. For faster shipping services, Standard Shipping Service will charge additional $16; Express Shipping Service will charge additional $30.
  • Please contact us as soon as you realize you need to change the delivery address or cancel the order as once it is shipped we cannot do that for you.
  • At present, we cannot ship items to the countries or areas below:

Africa, American Samoa, Antigua and Barbuda, Armenia, China, Cook Islands, Netherlands Antilles, New Caledonia, Niue, Palau, Saint Helena, Saint Pierre and Miquelon, Tonga, Turks and Caicos Islands, Tuvalu, Vanuatu, Wallis and Futuna, Western Samoa, Bhutan, Bolivia, Bosnia and Herzegovina, British Virgin Islands, Guam, Kiribati, Marshall Islands, Micronesia, Nauru, Saint Vincent and the Grenadines, Solomon Islands, Indonesia.